All processed payments and finalized transactions on pounamutrails for Fantasy Cricket are deemed final and cannot be reversed. Every financial operation is considered definitive. We greatly prioritize user satisfaction; hence, only complaints tied to genuine issues will be considered.
If you detect inconsistencies in billing, fees, or completed transactions on pounamutrails and feel unsatisfied, it’s crucial to notify us within 3 days from the occurrence. We’ll investigate and act appropriately based on our internal evaluation.
pounamutrails reserves unrestricted rights to call off any upcoming match or batch of matches entirely at its own will, without needing to justify. Should this take place, related fees will be reimbursed to the affected participants in 1 to 3 working days.
Once a game kicks off in its assigned tournament room, pounamutrails blocks any new user from entering that event.